Store Policy
Customer Care
Need a hand? Our Customer Care team is here to help with orders, sizing, product advice, and after-sales support. Reach us at dincharyastore@gmail.com (Mon–Sat, 10:00–18:00 IST) and we’ll aim to respond within 24 working hours. Please include your Order ID and phone number for faster resolution—we value your feedback and use it to keep improving Dincharya.
Privacy & Safety
Your privacy and safety come first at Dincharya. We only collect information needed to process your order and support you, and we never sell your data. All payments are handled through SSL-encrypted, PCI-DSS-compliant gateways with OTP/3-D Secure; your card/UPI details are not stored on our servers.
Wholesale Inquiries
“Interested in wholesale, distribution, or corporate gifting with Dincharya? Share your business name, GST number, city/country, the products you’d like (shirts, books, journals, oils, accessories), approximate quantity, and timeline. We’ll send our catalogue, tiered pricing, and the next steps. Private-label and custom packaging are available.”
Secure Payment Methods
You can pay safely on www.dincharya.store using:
-
UPI (e.g., Google Pay, PhonePe, Paytm UPI)
-
Debit/Credit Cards (Visa, Mastercard, RuPay, Amex)
-
NetBanking (major Indian banks)
-
Wallets supported by our gateway
-
Cash on Delivery (select PIN codes; fee may apply)
-
International cards (where supported by our gateway)
Security & Compliance
-
Payments are processed via a PCI-DSS compliant payment gateway.
-
The site uses SSL encryption; your card/UPI details are never stored on our servers.
-
3-D Secure/OTP is enforced where applicable.
-
Our systems include fraud monitoring and order verification checks to protect you.
Need help?
Email: dincharyastore@gmail.com
(If you prefer WhatsApp/phone support, you can add that line on your Contact page.)
Policy effective date: 23 August 2025. We may update these terms periodically; the latest version will always be available on this page.